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Wahyuningsih, Adya Hermawati and Bambang Budiantono 2023. The Effect Of Digital Marketing And Service Quality On Customer Satisfaction And The Role Of Word Of Mouth As A Moderating Variable: Study on Customers of PT. Bank Pembangunan Daerah Jawa Timur Tbk. Banyuwangi Branch. Conference on Economic and Business Innovation (CEBI). 3, 1 (Mar. 2023), 579–597. DOI:https://doi.org/10.31328/cebi.v3i1.345.