Muchammad Alif Nazli, Wahju Wulandari, Mulyono. Analisis Pengaruh Total Quality Management (TQM), Sistem Pengukuran Kinerja Dan Sistem Penghargaan (Reward) Terhadap Kinerja Staf Divisi Komersil (Studi Kasus: Mitra10 Kebonsari - Malang). CEBI [Internet]. 2022 Apr. 11 [cited 2025 Apr. 29];2(1):2175-86. Available from: https://jurnal.widyagama.ac.id/index.php/cebi/article/view/77