Work Engagement is Hero: The Influence of Training Utilization on Innovative Work Behavior through Work Engagement

Authors

  • Karina Mirza Savitri Universitas Widya Gama, Malang, Indonesia
  • Survival Universitas Widya Gama, Malang, Indonesia
  • Hanif Rani Iswari Universitas Widya Gama, Malang, Indonesia

DOI:

https://doi.org/10.31328/bmb.v7i1.1011

Keywords:

Public Bureaucracy, Innovative Work Behavior, Training Utilization, Work Engagement

Abstract

This study aims to analyze the effect of Training Utilization on Innovative Work Behavior through the mediating role of Work Engagement among employees at the Ministry of Religious Affairs Office in Banyuwangi Regency. The study employs a quantitative approach in the form of explanatory research. A sample of 97 employees was selected using proportional random sampling. Data were collected via a questionnaire and analyzed using the Partial Least Squares (PLS) method. The results indicate that Training Utilization does not have a significant effect on Innovative Work Behavior. However, Training Utilization has a positive and significant effect on Work Engagement, and Work Engagement has a positive and significant effect on Innovative Work Behavior. Furthermore, Work Engagement was found to significantly mediate the effect of Training Utilization on Innovative Work Behavior. These findings confirm that enhancing innovative work behavior in the public bureaucracy requires more than just the utilization of training outcomes; it also necessitates high work engagement as a psychological mechanism that fosters innovation among employees.

References

Agarwal, U. A. (2014). Linking justice, trust and innovative work behaviour to work engagement. Personnel Review, 43(1), 41–73. https://doi.org/10.1108/PR-02-2012-0019

Ahmad, A., Survival, S., Sopanah, A., Iswari, H. R., & Anam, C. (2026). Pengaruh kompetensi dan penguasaan teknologi informasi terhadap kinerja pegawai dengan perilaku kerja inovatif sebagai variabel mediasi. Jesya, 9(2), 1794–1808. https://doi.org/10.36778/jesya.v9i2.2923

Anam, C., Iswari, H. R., & Dewi, D. C. (2023). Implications of digital leadership-based creative economy on innovative work behaviour: Scoping review. Conference on Innovation and Application of Science and Technology (CIASTECH), 6(1), 67–76. https://doi.org/10.31328/ciastech.v6i1.5306

Aris, A., Rajah, R., Abdullah, N. H., & Hamid, N. A. (2019). Training and development as predictors of innovative work behaviour among employees. International Journal of Academic Research in Business and Social Sciences, 9(9), 512–522.

Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056

Baldwin, T. T., & Ford, J. K. (1988). Transfer of training: A review and directions for future research. Personnel Psychology, 41(1), 63–105. https://doi.org/10.1111/j.1744-6570.1988.tb00632.x

Chaerani, A., Rahmawati, W., Syaadzan, D. P. A., Salamah, S., & Iswari, H. R. (2023). Digital marketing training through the 4C formula copywriting method in Kampung Gerabah Penanggungan. TGO Journal of Community Development, 1(2), 103–108. https://doi.org/10.56070/jcd.2023.017

De Jong, J. P. J., & Den Hartog, D. N. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x

Fadilah, M. F., Iswari, H. R., Sudiyono, S., Bahtiar, M. Y., Zahroh, V. A., & Nur, A. W. M. R. B. (2025). HR audit-based SOP development for sustainable workforce retention in culinary MSMEs Kedai Bakso Pemuda Spesial Kuah Bening. TGO Journal of Community Development, 3(2), 30–36. https://doi.org/10.56070/jcd.2025.005

Hamida, I. F. N., Safitri, L. D., Ratnasari, M., & Iswari, H. R. (2024). Increasing financial literacy in empowering women bead craftsmen in Jodipan Colorful Village. TGO Journal of Community Development, 2(1), 28–40. https://doi.org/10.56070/jcd.2024.005

Handayani, A., Survival, S., Sopanah, A., Iswari, H. R., & Anam, C. (2026). Pengaruh talent management dan knowledge sharing terhadap kinerja karyawan dengan employee engagement sebagai variabel mediasi (Studi pada Rumah Sakit Umum Bandung di Kota Medan). MANAJEMEN DEWANTARA, 10(3). https://doi.org/10.30738/md.v10i3.23091

Janssen, O. (2000). Job demands, perceptions of effort–reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287–302. https://doi.org/10.1348/096317900167038

Jedina, A., Suci, R. P., & Iswari, H. R. (2026). Digital enablement as a mediator of technology adoption readiness and employees’ digital readiness. Bulletin of Management and Business, 7(1). https://doi.org/10.31328/bmb.v7i1.951

Maharani, A. A., Hermawati, A., & Iswari, H. R. (2025). The effect of training on teacher performance with self-efficacy as a mediation variable. Proceedings of the International Conference on Business and Social Sciences (ICOBUSS), 5(1). https://doi.org/10.24034/icobuss.v5i1.647

Maharani, A. A., Hermawati, A., & Iswari, H. R. (2025). The effect of training on teacher performance with self-efficacy as a mediation variable. Proceedings of the International Conference on Business and Social Sciences (ICOBUSS), 5(1). https://doi.org/10.24034/icobuss.v5i1.647

Monica, R., & Krishnaveni, R. (2019). Enhancing innovative work behaviour through work engagement: Examining the role of psychological empowerment and social support. International Journal of Business Innovation and Research, 20(4), 527–553. https://doi.org/10.1504/IJBIR.2019.103323

Muhammad, A. B., Survival, S., & Iswari, H. R. (2025). HRM practices in modern retail: Organizational commitment, work pressure, and perceived organizational support toward job satisfaction. Proceedings of the International Conference on Digital Business Innovation and Technology Management (ICONBIT), 1(2). https://proceeding.unesa.ac.id/index.php/iconbit/article/view/5733

Noe, R. A. (2020). Employee training and development (8th ed.). McGraw-Hill Education.

Rahmadani, W. O., Hermawati, A., & Iswari, H. R. (2026). Meningkatkan kinerja melalui quality of work life dan work engagement: Studi pada PNS BBIB Singosari. Conference on Innovation and Application of Science and Technology (CIASTECH), 8(1), 1–10. https://doi.org/10.31328/ciastech.v8i1.7447

Rahmadina, S. E., Hermawati, A., & Survival. (2026). Work ethic and employee performance: The mediating role of innovative work behavior and the moderating role of organizational citizenship behavior. Jurnal Manajemen Bisnis dan Kewirausahaan, 6(1), 350–371. https://doi.org/10.55606/jumbiku.v6i1.6819

Ramdania, S. V., Survival, S., & Iswari, H. R. (2026). Pengaruh Islamic work ethic, work engagement, dan adaptive behavior terhadap perceived organizational sustainability pesantren. Jurnal QOSIM: Jurnal Pendidikan Sosial & Humaniora, 4(4), 9194–9207. https://doi.org/10.61104/jq.v4i4.11900

Sari, D. K., Yudiarso, A., & Sinambela, F. C. (2021). Work engagement and innovative work behavior: Meta-analysis study. In Proceedings of the International Conference on Psychological Studies (ICPSYCHE 2020) (pp. 359–366). Atlantis Press. https://doi.org/10.2991/assehr.k.210423.053

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248

Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71–92. https://doi.org/10.1023/A:1015630930326

Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580–607. https://doi.org/10.5465/256701

Sugiyono. (2015). Metode penelitian pendidikan: Pendekatan kuantitatif, kualitatif, dan R&D. Alfabeta.

Downloads

Published

16-03-2026